Last updated: May 5, 2025

Welcome to Zookie!

These Terms and Conditions (“Terms”) govern your use of Zookie’s website, apps, and AI-powered audio services (collectively, the “Services”). By accessing or using Zookie, you agree to these Terms. If you do not agree, please do not use the Services.

Zookie is a product designed for children but must be used under the supervision or with the consent of a parent or legal guardian.

1. Who Can Use Zookie

Zookie is intended for children aged 3 to 14 and their families. Use of Zookie’s Services by a child requires parental or guardian consent. You must be 18 or older to create an account, agree to these Terms, and enable services for a child.

2. What Zookie Offers

Zookie provides:

• AI-powered, voice-based interactive storytelling and play
• Educational and entertainment experiences
• Personalization features such as name-based greetings and theme selections
  

Zookie continuously evolves with new content, features, and updates.

3. User Conduct and Responsibilities

By using Zookie, you agree to:

• Use Zookie only for lawful, non-commercial, and family-friendly purposes
• Ensure children under your supervision use the product appropriately
• Not misuse the Services to harm, abuse, or harass others
• Not attempt to reverse engineer, copy, or tamper with Zookie’s technology or content

4. Safety and Supervision

While Zookie is designed with child safety as a priority, you are responsible for supervising your child’s usage. Zookie does not substitute parental guidance, especially for younger children.

5. Content Disclaimer

Zookie content is designed to be engaging and age-appropriate. However:

• It is not a substitute for formal education or therapy
• AI responses may vary and are generated based on best efforts for safety and relevance
• We do not guarantee that all content will be perfectly suitable for every user
  

We strive to improve our AI continuously, and welcome feedback at hello@zookie.in

6. Privacy and Data

Your use of Zookie is also governed by our Privacy Policy available at https://zookie.in/signup/privacy.html. By using the Services, you agree to the collection and use of data as described.

7. Intellectual Property

All content, features, designs, trademarks, and code on Zookie are the intellectual property of Zookie or its licensors. You may not reproduce, distribute, or create derivative works from our materials without permission.

8. Subscription and Payment

If you subscribe to premium features:

• You agree to the pricing and billing terms at the time of purchase
• Subscriptions auto-renew unless canceled
• You may cancel anytime via your account settings or by emailing us
  

We do not offer refunds unless required by local law.

9. Termination of Service

We reserve the right to suspend or terminate your access to Zookie at any time, especially in cases of misuse, breach of terms, or legal requirement.

10. Liability Limitation

To the fullest extent permitted by law:

• Zookie is provided “as is” and “as available”
• We do not guarantee uninterrupted or error-free services
• We are not liable for any indirect, incidental, or consequential damages arising from your use of Zookie

11. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

12. Contact Us

If you have questions or concerns, please contact:

Zookie Support Team

Email: hello@zookie.in
Website: https://zookie.in